For the safety of all our staff and patients at our clinic, we are taking every measure possible to keep our community safe.
Lasted updated 25th May 2020
I am very happy to say that we have been advised by our professional association that we can start doing face to face consultations again. 😀 This does come with a few catches. We must phone triage every patient to make sure they don’t have any of the following symptoms. These include: do you have a fever, do you have a new persistent cough, have you received a letter from the NHS saying you are in the high-risk category and need to self-isolate and have you been around anyone with COVID symptoms in the last 14 days.
People at high risk from coronavirus include people who:
We have conducted a thorough risk assessment and have had to make a few changes to the way we do things, to limit the risk of infection, due to the current situation.
As well as some physical changes such as taping out social distancing points, we are also making some procedure changes.
We are asking people to wait in the car park instead of reception. Your practitioner will come to the back door when they are ready. We are allowing time between each patient. This allows the practitioner time to sterilise the room. All surfaces including the couch, chairs, desk, door handles and anything else that is regularly touched will be cleaned
We are also asking that you wash your hands on entry to the clinic and on exiting the clinic and to even consider bringing and wearing your own face mask.
Our osteopaths will be wearing disposable single use aprons and gloves which will be changed between patients and sessional face masks. If needed they can even wear goggles.
We will also continue to offer our virtual appointments. These allow use to conduct a thorough case history, offer a diagnosis, instruct patients on self help treatment techniques and personalise a rehab program all of which can be done from your own home. This is what we recommend if you have any of the above risk factors and is of real benefit.
But if you don’t have these and both you and the practitioner feel that a face to face consultation is necessary to get the best results then we are now allowed to help!